Terms and Conditions
WatchLocker.ng is operated by 234 Brands,
Our office is at
Main Office: 31C Mobolaji Bank Anthony Way, Ikeja, Lagos.
Lekki Store: Park Place Mall, 19 Admiralty Way Lekki Phase 1, Lagos
Abuja Store: Omega Centre, 4 Aminu Kano Crescent, Wuse II, Abuja.
Delivery & Payment
We deliver to all locations in Nigeria within 1 – 7 working days depending on the location and payment method.
Typically orders within central Lagos are delivered within 1-2 business days, central Abuja, Kaduna Port Harcourt, etc within 2-4 business and we give priority to pre-paid orders.
Payment on delivery is acceptable nationwide with no priority for fast delivery.
During special promotions orders might need to be pre-paid nationwide.
Exchanges, Returns & Refunds
You have a 7 days return window for items purchased on our site, so long as the item is in its original unworn, new condition.
If you are in possession of the goods, you are under the duty to take reasonable care of them. You must send the goods back to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible.
For return items typically you will be offered an exchange, in the event that is not preferred you have the option of a refund.
Exchanged orders are processed immediately, while refunds take 2 – 5 working days to process after returns are received.
For any return related issue please contact us through the contact details on the site.
Rest assured that your long-term satisfaction is of utmost importance to us.
Warranty & Servicing
All products on our site come with a one-year seller warranty, except where stated otherwise. The seller warranty is an alternative to the manufacturer warranty which cannot be claimed in this region.
Warranties do not cover batteries (though we offer free one year battery replacement), straps, crystals and tarnishing. The warranty guarantees that your watch mechanism will be fully functional for one year. In the event of warranty issues, you would be required to send in the product(s) for free servicing, however you will bear the shipping cost.
We offer servicing at all times, however upon expiration of warranty the full cost is borne by the customer.
Errors & Omissions
Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.
Your personal data will be used to provide the goods and services offered through our website to you, for billing and order fulfilment.
We may use your email address to send you information about products or services. You can opt out of these at any point.
Cookies & monitoring
- Strictly necessary cookies – These are cookies that are essential to the operation of our website.
- Analytical/performance cookies – These cookies allow us to recognise and count the number of visitors to our website.
- Functionality cookies – These cookies are used to recognise you when you return to our website.
- Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:
- The IP address of your computer.
- The referring website from which you have got to our website from.
The reasons for this are:
- To make ongoing improvements to our website based on this data.
- To see our most popular sources of business.
Disclosure of personal data
We may disclose your personal data:
- To other companies within our group.
- If we sell our business.
- To agents and service providers.
- In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber-crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.